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Question |
Our Answer |
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1. |
How Do I find Out About Children Chinese Schools In The
US? |
Please see our School
Web Page. |
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2. |
Why do you use a P.O. Box for your address? Are you hiding
something? |
Because we are a virtually company, we don't have a physical
store. So we just use a P.O. Box. Plus our house is a mess and
we hiding that fact. If you really need to meet us over lunch,
we are located usually in So. California in the Los Angeles area,
but often visit Silicon Valley in No. CA. |
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3. |
How do you bring up your daughter bilingually? |
Please see our page on bring up Children Bilingual
for this and more information! |
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4. |
How Long Till You Ship An Order |
Our goal is to ship all orders within 1 day and we achieve
that 95% of the time. |
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5. |
Is that your daughter's picture on the Front Page? |
Yes, we went to Taiwan and had some wedding pictures taken
(10 years after the fact) and that picture
was so cute we thought it fit our site. There is also a picture
of Ray as a Chinese Emperor, but he refuses to post that. Other
pictures used throughout the site are done by Kathleen
Reeve, who does an amazing job of family and children portraits.
They are truly works of art. She is located in the San Jose (Silicon
Valley) area of California. |
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6. |
What is Volusion?
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Volusion is the company we used to use to host our catalog
that gives our customers a shopping cart ability. Our core competency
is not building IT systems, so we prefer to outsource when possible. |
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7. |
How Long Have You Been In Business? |
We registered www.childbook.com in November of 1997 and
the business has been growing since then. |
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8. |
Does Ray know any Chinese? |
Very Little (Nei How Ma, Bing Shray, etc.), but he has
this dream of spending a few months in Taiwan to learn, so Chinese
People won't Laugh at him whenever he says anything |
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9. |
Who Is Peter Drucker? |
Father of Management. The Economist called him the Guru's
of Management Guru's. Ray's MBA is from a school
named after him that Dr. Drucker taught at. |
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10. |
What is your design philosophy? |
Simple and Fast Loading. We believe our customers have
little time due to usually having small Children and our site
reflects that. |
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11. |
What happened to Ansa Enterprise? |
Ray finally went down and got a fictitious business name
for www.childbook.com and all reference to Ansa Enterprise has
been removed from the site. Having a large check that he could
not cash was a big motivator. |
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12. |
What is Simplified and Traditional Characters? |
Please see our page on this
explaining the different forms of Writing Chinese. |
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13. |
Has www.childbook ever been in the newspaper? |
Yes, a story was just published in the Sing
Tao Daily news about us and mentioned in the Wall Street
Journal.
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14. |
Does www.childbook.com have a catalog? |
No, it's all online. Many items are not online so send us an E-Mail if there is a particular item you are looking for. |
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15. |
Why is www.childbook only in English? |
We originally did the site using Big 5 coding, but we got
so many e-mails about your page has been corrupted that we decided
to go to English. It was also a lot easier than entering Chinese
or trying to educate all of our customers on how to decode Chinese. |
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16. |
Where do you get your books from? |
Our books come from all over the world. Mostly Taiwan and
the US, but we have some books from China. The problem we have
is we desire very high quality items so we have very satisfied
customers, and books from China are not always of the quality
that would be acceptable to our customers. We are also looking
into adding items from Singapore and Hong Kong so that we bring
you the highest quality Chinese Material in the world. |
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17. |
Who chose all those stupid colors on your web site? Is somebody
color blind? |
Ray |
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18. |
Who chose all those wonderful colors on your web site? |
Ray |
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